EU Preparedness Training Course on Infodemic Management: prevention, preparedness and response (PPR) planning
This course will be held twice in 2025. Please note that the application process is now closed. We appreciate all submissions and will be in touch with selected participants soon.
- Ljubljana, Slovenia: 8–9 April 2025
- Venue and accommodation: Best Western Premier Hotel Slon
- Riga, Latvia: 21-22 May 2025
- Venue and accommodation: Radisson Elizabete Riga
Logistics for both training courses
Arrival: Participants are expected to arrive the evening before the training starts (7 April for Slovenia and 20 May for Latvia).
Welcome reception: Participants are invited to an informal welcome reception on the evening before the training begins, scheduled for 19:00 local time. To help us plan accordingly, our event managers will check in with participants in advance to confirm attendance.
Venue and accommodation:
- Ljubljana: Best Western Premier Hotel Slon
- Riga: Radisson Elizabete Riga
Flights: Event managers will contact registered participants to coordinate flight bookings and will take care of all flight arrangements.
Costs: All costs, including accommodation, meals, and travel, will be covered by the EPIC11 project. Please check the Reimbursement Policy.
About the course
In today’s interconnected world, effectively managing infodemics is more crucial than ever, especially during complex crises when misinformation can deepen vulnerabilities and erode trust. This training course enhances participants’ competence in a number of areas, including integrating infodemic management into national preparedness, prevention and response (PPR) plans and equipping participants with the knowledge and strategic tools to strengthen institutional PPR mechanisms.
This two-day course explores the essential role of Risk Communication and Community Engagement (RCCE) and Infodemic Management (IM) in health emergency preparedness and response. It highlights how RCCE and IM work together to build trust in public health interventions and introduces key IM concepts. Participants will examine the health information environment, the role of IM during crises, and practical approaches such as social listening, community feedback tools, and strategies to address misinformation, disinformation, and harmful narratives.
At the end of the training, participants will be able to:
- Understand what an infodemic is and the impact it can have on the mitigation of public health PPR threats.
- Identify opportunities to jointly plan for infodemic management activities and coordination mechanisms in cross-border activities
- Examine how to identify, evaluate and mitigate risks associated with mis and disinformation.
- Understand how to collect and use infodemic insights and data in relation to emergency preparedness and response.
The above outcomes ensure that the infodemic management course remains a cutting-edge, impactful training programme that fosters resilience, collaboration and real-world application of infodemic management strategies.
Participants
This training course invites participants from EU Member States, Lichtenstein, Norway, Iceland, and international organisations engaged in emergency preparedness and response across the European region. It is designed for mid- to senior-level public managers, health professionals, and officials working at national or sub-national levels who play a role in developing and implementing emergency preparedness and response plans.
The course is particularly beneficial for professionals involved in managing communication and information during public health emergencies, with a focus on cross-border collaboration and coordination. Participants will gain valuable insights and skills to strengthen infodemic management strategies/activities and their alignment to national emergency preparedness and response efforts.
Programme
DAY 1
Time |
Session |
Speaker / Trainer |
08:45 - 09:00 |
Registration
|
EPIC11 |
09:00 - 09:25 |
Welcome by European Commission
The EU health security framework |
Gàbor Belàk (European Commission – DG SANTE) |
09:25 - 09:55 |
Introductions |
Ljubica Latinovic (EPIC11) |
09:55 - 10:05 |
EPIC11 project and training approach |
Julia Knoth (EPIC11) |
10:05 – 10:15 |
Introduction to agenda |
Ben Duncan (EPIC11) |
10:15 - 10:30 |
Participants’ pre-training assessment |
EPIC11 |
10:30 - 10:45 |
Coffee break |
|
10:45 - 11:30 |
1 Risk communication and community engagement (RCCE) and infodemic management 1.1 RCCE and IM: Key for health trust building essential skills: theory and knowledge |
Ljubica Latinovic (EPIC11) |
11:30 - 12:00 |
1.1.1 Group work session |
Ljubica Latinovic, Ben Duncan (EPIC11) |
12:00 - 12:30 |
1.1.2 Plenary session |
Ljubica Latinovic, Ben Duncan (EPIC11) |
12:30 - 13:00 |
1.2 Case studies from European countries on COVID-19 and mpox on risk communication and community engagement (RCCE) practices |
Ben Duncan (EPIC11) |
13:00 - 14:00 |
Lunch break |
|
14:00 - 15:00 |
2 Infodemic management 2.1 Introduction to infodemic management |
Ljubica Latinovic (EPIC11) |
15:00 - 15:30 |
2.1.1 Group discussion exercise |
Ljubica Latinovic (EPIC11) |
15:30 - 15:45 |
Coffee break |
|
15:45 - 16:15 |
2.1.1 Group discussion presentation |
Ljubica Latinovic, Ben Duncan (EPIC11) |
16:15 - 16:45 |
2.2 Counter Disinformation Framework and best practices |
Ben Duncan (EPIC11) |
16:45 - 17:00 |
Closing |
Ljubica Latinovic, Ben Duncan (EPIC11) |
17:00 |
End of Training Day 1 |
|
18:00 |
Dinner |
DAY 2
Time |
Session |
Speaker / Trainer |
09:00 - 09:15
|
Recap of Day 1 Introduction Day 2 |
EPIC11 |
09:15 - 10:00 |
2.3 Social listening |
Ljubica Latinovic (EPIC11) |
10:00 - 10:30 |
2.3.1 Demonstration of social listening tools |
Ben Duncan (EPIC11) |
10:30 - 10:45 |
Coffee break |
|
10:45 - 11:15 |
2.3.2 Group work discussion |
Ljubica Latinovic, Ben Duncan (EPIC11) |
11:15 - 11:35 |
2.4 Community feedback |
Ljubica Latinovic (EPIC11) |
11:35 - 12:25 |
2.4.1 Group work session |
Ljubica Latinovic, Ben Duncan (EPIC11) |
12:25 - 13:00 |
2.4.2 Plenary session |
Ljubica Latinovic, Ben Duncan (EPIC11) |
13:00 - 14:00 |
Lunch break |
|
14:00 - 15:00 |
2.5 Mis- and disinformation |
Ljubica Latinovic (EPIC11) |
15:00 - 15:45 |
2.5.1 Group work session
|
Ljubica Latinovic, Ben Duncan (EPIC11) |
15:45 -16:00 |
Coffee break |
|
16:00 - 16:30 |
2.5.2 Plenary session |
Ljubica Latinovic, Ben Duncan (EPIC11) |
16:30 - 16:45 |
2.6 Interventions and prioritisation within infodemic management |
Ben Duncan (EPIC11) |
16:45 - 17:00 |
Post-test assessment and participant satisfaction survey |
EPIC11 |
17:00 – 17:05 |
Closing |
Gàbor Belàk (European Commission – DG SANTE) |
End of training |
Trainers

